This privacy policy sets out how Homewood Counselling uses and protects any information you provide when using this website.
By visiting www.homewoodcounselling.co.uk website, you accept and consent to the terms described in this privacy policy.
I am committed to protecting your privacy. If I ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy policy.
The online contact form
When you use the online contact form, I may collect, use and store the following types of personal data:
● Name
● Telephone number
● Email address
● Information relevant to your referral
● Other information you choose to send to me.
What I will do with the information you provide via the contact form:
I use this information to understand your needs and provide you with a better service, and in particular for the following reasons:
● To contact you and assess your needs
● Answer any questions you may have
● Arrange and send confirmation of your initial consultation.
Security
The transmission of data and information via the website is not a secure or encrypted method for sending your data unless otherwise indicated on the website. Your attention is therefore drawn to the fact that any information may be intercepted, lost, corrupted or accessed by other people. Upon receipt of your data, I will ensure your information is secure. To prevent unauthorised access or disclosure, I have established appropriate physical, electronic and managerial procedures to safeguard and secure the information collected online.
Cookies
A cookie is a small file that asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. By gathering and remembering your preferences, the web application can tailor its operations to your needs, likes, and dislikes.
I may use traffic log cookies to identify which pages are being used. This helps analyse data via Google Analytics about web page traffic and improve the website to tailor it to customer needs.
Overall, cookies help Homewood Counselling provide a better website by enabling me to monitor which pages you find useful and which you do not. A cookie in no way gives me access to your computer or any information about you other than the data you choose to share with me.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline them. Doing so may prevent you from thoroughly enjoying the website.
Google Analytics
Each time you visit a website, Google Analytics automatically tracks information such as (but not limited to) your geographical location, IP address, browser type, browser version, operating system, referral source, page views, length of visit, times and dates you visit the site, navigation paths, whether you are a new visitor or a returning visitor.
When you visit www.homewoodcounselling.co.uk, the information collected by Google Analytics may be used by me to customise the website according to your interests and help improve products and services.
Links to external websites
The website www.homewoodcounselling.co.uk may contain links to other websites of interest. However, once you have used these links to leave www.homewoodcounselling.co.uk, you should note that I do not have any control over that other website. Therefore, I cannot be responsible for the protection and privacy of any information you provide while visiting such sites, and this privacy policy does not govern such sites. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following way:
If you have previously agreed to me using your anonymous personal information for continued professional development or marketing purposes, you may change your mind anytime. You can do this by emailing me at karla@homewoodcounselling.co.uk
I will not sell, distribute or lease your personal information to third parties unless I have your permission or is required by law to do so. You may request details of personal information I hold about you under the General Data Protection Regulation 2018 (GDPR). If you want a copy of any stored personal information, please email me at karla@homewoodcounselling.co.uk
I aim to keep all personal data up to date. If any information I hold about you needs to be corrected or completed, please inform me at the above email address as soon as possible. I will promptly correct any information found to be incorrect.
Amendments and updates
I may occasionally amend and/or update this privacy policy without notice to you, in which case she will publish the amended version on the website. You confirm that I shall not be liable to you or any third party for any changes to this privacy policy. It is your responsibility to check this page from time to time to ensure that you are happy with any changes.